1. Introduction

Welcome to Harness Shop ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

• Name
• Email address
• Phone number
• Shipping address
• Payment information (processed securely by Stripe)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Browser type and version
• IP address
• Time zone and location
• Pages you view and interactions with the website
• Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how you use our website. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders, products, and services
• Send you marketing and promotional communications (with your consent)
• Improve and optimize our website
• Prevent fraud and ensure website security
• Comply with legal obligations

4. Payment Processing

We use Stripe as our payment processor. Stripe collects and processes your payment information securely. We do not store your complete credit card information on our servers.

For more information on how Stripe handles your data, please review Stripe's Privacy Policy.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies, email service providers)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for accounting and legal purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at ai.harnix@gmail.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: ai.harnix@gmail.com
• Website: shop.gopilot.xyz

14. Specific Regional Rights

For EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

For California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt-out of the sale of personal information (we do not sell your information).